Order Cancellation Policy
Last Updated: July 31, 2026
Orders may be canceled before they are processed for shipment.
To request a cancellation, contact us immediately at:
Email: support@cardelly.shop
Once an order has been shipped, it cannot be canceled. Please refer to our Return & Refund Policy for available return options.
Cradelly reserves the right to cancel any order due to:
- Pricing errors
- Product availability
- Suspected fraud
- Payment authorization failure
- Violation of our Terms of Service
If we cancel your order, you will receive a full refund.